Shipping Policy
Effective Date: July 2026
At Lane Angus Beef, we take great care in ensuring your order arrives safely and in excellent condition. Because our products are perishable, we use carefully selected shipping methods and packaging to maintain quality throughout transit.
Shipping Areas
We currently ship to eligible locations within the continental United States. At this time, we do not ship to Alaska, Hawaii, or international destinations.
Processing Time
Orders are typically processed within 2 business days.
To help ensure your beef arrives in the best condition possible, orders are generally shipped Monday through Wednesday to avoid extended transit over weekends. Processing times may be longer during holidays, severe weather, or periods of high order volume.
Shipping Methods
All beef orders are shipped using insulated packaging with refrigerant designed to keep products frozen or safely chilled during transit. Shipping carriers and delivery methods are selected based on your location to provide the most reliable service.
Shipping Rates
Shipping costs are calculated during checkout based on your order and delivery location.
Shipping rates may vary depending on:
Destination
Package size and weight
Shipping method selected
Variable-Weight Products
Many of our products are sold by weight. The final weight of each package may vary slightly from the listed estimate. Product pricing reflects the selected weight range shown at checkout.
Local Pickup
Customers may choose Local Pickup during checkout when available. You'll receive an email notification once your order is ready for pickup, along with pickup instructions. Please bring your order confirmation when picking up your order.
Delivery Responsibility
Perishable shipments should be brought indoors and refrigerated or frozen as soon as possible after delivery. Lane Angus Beef is not responsible for products left unattended after confirmed delivery by the shipping carrier. We recommend shipping to an address where someone will be available to receive the package.
Delayed Shipments
While we carefully package every order, delays caused by weather, carrier disruptions, or other circumstances beyond our control may occasionally occur.
If you experience a significant shipping delay, please contact us and we'll work with you to resolve the issue.
Damaged Orders
If your order arrives damaged, thawed beyond a safe condition, or incorrect, please notify us within 24 hours of delivery.
When contacting us, please include:
Your order number
Photos of the package
Photos of the product
A brief description of the issue
We'll review your claim promptly and determine the appropriate resolution.
Returns
Because our products are perishable food items, we cannot accept returns.
If there is an issue with your order, please contact us within 24 hours so we can make it right whenever possible.
Questions?
If you have questions about shipping or your order, we'd be happy to help.
Lane Angus Beef
📍 433 Gates School Road, Gates, NC 27937
📞 252-398-7719